• FL Licensure
    FL CSW, MFT & MHC
    Courses
    NBCC Counselors
    Batterers Intervention
    Contact
    OH LPC
    Corporate
  • I've made a purchase - how do I log in?
    There are a few reasons you may be unable to log in. To protect the seller, your account will not become activated until PayPal has processed your payment to completion - at which point, you should receive an email with your login credentials.

    If your payment has been fully processed, make sure you’re entering your login credentials exactly as they appear in that email. If you’ve misplaced your login credentials, you can recover your password on this page.

    Another common scenario is if your account has expired. All purchased classes are good for a certain duration of time; make sure that after you purchase your training, you’re taking it soon thereafter.
  • Can I take my Training from my phone?
    Yes. While our Training is best experienced from a desktop or tablet, the only requirement to access your purchased training is browser, and a stable connection. We have personally tested our training on the most popular browsers, and for the best experience, we recommend using either Google Chrome or Mac Safari.
  • Why haven't my CEs been reported to CE Broker yet?
    When your CEs are automatically reported to CE Broker, CE Broker requires us to send your License Number. If you haven't completed filling out your Training Profile, including your License Number, we may not able to automatically report your CEs. Make sure that, if you intend to complete your training with Ace Classes, that you fill out your License Number when prompted.
  • Why can I not take a quiz?
    Our training is structured in such a way that you may encounter scenarios where you need to watch the previous presentation before being able to access the Quiz. If you're unable to access a piece of training, make sure you've completed and passed the prior training.
  • How do I clear my browser cache?
  • Google Chrome source:
    1. On your browser toolbar, click More More
    2. Point to More tools , and then click Clear browsing data
    3. In the "Clear browsing data" box, click the checkboxes for Cookies and other site and plug-in data and Cached images and files
    4. beginning of time to delete everything.
    5. Click Clear browsing data
  • Mac Safari source:

    You can remove all records that Safari keeps of where you’ve browsed during a period of time you choose. If your Mac and your other devices have Safari turned on in iCloud preferences, your browsing history is removed from all of them. Clearing your browsing history in Safari doesn’t clear any browsing histories kept independently by websites you visited.
      Choose History > Clear History, click the pop-up menu, then choose how far back you want your browsing history cleared.
  • Mozilla Firefox source:

    1. Click the menu button New Fx Menu and choose Preferences .
    2. Select the Advanced panel.
    3. Click on the Network tab.
    4. In the Cached Web Content section, click Clear Now .
      clear cache incontent
    5. Close the about:preferences page. Any changes you've made will automatically be saved.
  • Microsoft Edge source:

    Your browsing history—including info you've entered into forms, passwords, and sites you've visited—is the information that Microsoft Edge remembers and stores as you browse the web.
    1. To view your browsing history, select Hub > History .
    2. Select Clear all history .
    3. Choose the types of data you want to remove from your PC, then select Clear .
    4. If you use Cortana and want to clear browsing history that's stored in the cloud, select Change what Microsoft Edge knows about me in the cloud , then select Clear browsing history .
  • We have a lot of different partnerships. Interested in seeing our full list of approvals, supporters, and credentials?
    Check out our full list here.
  • Ace Classes
    State Certifications
    Frequently Asked Questions
    8hr Laws and Rules
    PAGE 1 BACK UP
    FL Licensure
    FL CSW, MFT & MHC
    Courses
    NBCC Counselors
    Batterers Intervention
    Contact
    OH LPC
    Corporate
    Child Welfare
    CE Approval